Privacy policy.

Introduction

The purpose of this privacy policy is to protect the privacy of our users and ensure the security of their personal information. Our commitment is to safeguard both the consumer and our company by outlining how we collect, use, and protect user data. It's important to note that user information will only be shared when requesting a bulk pick-up service. This sharing is necessary to notify the property for fee charges to the resident's account. We take privacy seriously and strive to maintain transparency and trust with our users.

Information Collected

We collect personal information such as names, email addresses, and phone numbers from users either through online forms or at the request of property management. This information is essential for providing our services efficiently and effectively. By submitting this information, users consent to its collection and use in accordance with this privacy policy.

Use of Information

The information collected is used to provide and improve our services, enhance user experience, and communicate with users effectively. We may also utilize this data for marketing purposes, such as sending promotional offers or updates related to our services. Rest assured that we handle all user information with the utmost care and respect for privacy.

Data Sharing

User data will only be shared with the property where the resident resides when requesting a bulk pick-up service. This sharing is necessary to inform the property about fee charges to the resident's account. We do not disclose user information to any other third parties without explicit consent, except in cases required by law.

Data Security

We employ secure servers and access controls to safeguard user data from unauthorized access, disclosure, alteration, or destruction. Our stringent security measures ensure that user information is protected at all times to maintain confidentiality and integrity.

User Rights

Users have the right to access, correct, or delete their personal information held by us. If users wish to exercise these rights or have any concerns regarding their data, they can reach out to us using the contact information provided below.

Cookies & Tracking

We use cookies and other tracking technologies on our website to enhance user experience and analyze website traffic. These technologies help us understand user preferences and improve our services. Users can manage cookie preferences through their browser settings.

Changes to Privacy Policy

We reserve the right to update or modify this privacy policy as needed. Any changes will be communicated to users through our website or other appropriate channels. It is recommended that users review the privacy policy periodically for any updates.

Contact Information

For any questions, concerns, or requests regarding this privacy policy or the handling of user data, please contact us at servicesupport@residentialvalet.com.